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FAQ

How to care for your jewellery

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General Jewellery Care Instructions

We recommend you remove your jewellery before sleeping, swimming or exercising. Damage can be caused by chemicals, perspiration, perfumes, chlorine, salt water and direct heat.

Cleaning Your Jewellery

There are commercial cleaning products available and instructions for use should be followed carefully. Alternatively, you can simply use a soft tooth brush and warm water with a drop of dishwashing detergent to clean away any built up grime. Never use toothpaste as it is an abrasive. Please see Natural Stones for more information.

To remove surface scratches, a soft jewellery polishing cloth is ideal.

We recommend you have your jewellery polished and cleaned by a professional annually so settings can be checked to keep your precious gems safe.

Natural Stones

Due to the porous nature of natural gemstones, special care is required. Most commercial cleaners are not suitable for this purpose; the exception is 'Lavish', a gentle cleaner available on our website here

Pearls

Pearls should be stored in a cloth rather than a plastic bag to allow them to 'breathe'. Wipe them over with a soft cloth after each wear to remove any build up which may damage the delicate nacre. Pearls worn regularly should be checked to see if they need to be restrung.

Leather

Leather is a soft, natural product and so we recommend it should not be exposed to moisture. Use a natural leather conditioner to keep it looking it's best.

Plated Jewellery

Avoid using abrasive substances which will damage the finish. Try to avoid contact with hard surfaces, as bumps and scratches will wear out the finish faster. Perfume is a particular enemy of plated jewellery and should not be sprayed directly onto any plated surface. The plating will wear off over time and the warranty does not cover this general wear and tear.

Wood Rings

Rings made with a wooden component require very special care.

There are commercial cleaning products available but most would not be suitable for use on wood. Clean using a soft dry microfiber cloth. Moisture (including perspiration) can cause the natural wood to swell, thereby increasing and decreasing its size which on a rare occasion may cause the wood to separate from the metal. Never use toothpaste as it is an abrasive.

Maintenance

If you wear your ring often, to keep the wood looking its best, apply a drop or two of  almond oil to a soft cloth and wipe it over weekly. This may provide a mildly protective barrier.

 If Your Wooden Jewellery Could Talk:

  • I am water resistant but not waterproof
  • Please take me off when in water such as washing the dishes or showering
  • I do not like water sports
  • Please do not leave me in a hot or humid environment
  • Please do not leave me in direct light
  • I am sensitive to chemicals, including aftershave, alcohol, cleaning solutions
  • Avoid wearing me and rubber or leather gloves at the same time
  • Avoid lifting heavy objects or gripping things tightly while wearing me, especially if my design doesn't include a solid metal edge/border

 

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